Connect with Osyrion

Our engineering team is available for technical support, billing inquiries, and strategic partnership discussions.

Instant Support Bot
@osyrionsupportbot

Connect directly with our support engineers via Telegram for rapid troubleshooting and real-time guidance.

Message Support Bot
Community Channel
t.me/osyrionsupport

Join our official project channel for the latest infrastructure updates, service status, and community announcements.

Join Channel
Technical Support
support@osyrion.app

Infrastructure integration, bot commands, and simulation scripts.

Send Inquiry
Billing & Accounts
billing@osyrion.app

Subscription management, credit top-ups, and invoice requests.

Send Inquiry
Security & Compliance
security@osyrion.app

Reporting security concerns, GDPR inquiries, and legal transparency.

Send Inquiry
Enterprise Sales
enterprise@osyrion.app

Custom orchestration, bulk credit pricing, and dedicated nodes.

Send Inquiry
Support Expectations

Response Times

We prioritize inquiries based on support levels defined in our pricing plans.

P1 Support
2-4 Hours
P2 Support
12 Hours
P3 Support
24-48 Hours